Shipping policy

At Olivology, I aim to ensure a smooth and timely delivery of your candles and personal care products. Please review the following shipping details:

Processing Time: Most orders are processed and shipped within 2-3 business days. During high-demand periods or for larger orders, processing time may vary slightly.

Shipping Time: After processing, your order will typically arrive within 5-7 business days. Please note that this is an estimate and may vary depending on your location and the postal service.

Tracking Your Order: Once your order is shipped, you will receive a tracking number for your convenience. Please use this to monitor your package’s journey.

Shipping Delays: While I strive to get your order to you as quickly as possible, I cannot guarantee specific delivery dates. Delays, reroutes, or failed deliveries due to postal service issues are beyond my control.

Customer Support: If you encounter any concerns regarding the status of your order or its delivery, I am here to help. Please feel free to reach out to me at ahmad@olivology.com, and I will do my best to assist you and ensure you receive your order.